What is the Pet Owner’s Assistance Package?

At Trupanion, we know that life’s unexpected moments can affect your pet, and you, in ways that go beyond vet bills. That’s why we offer the Pet Owners Assistance Package — an optional rider you can add to your Trupanion pet insurance policy for additional peace of mind.

Our Pet Owners Assistance Package is designed to help with real-life situations every pet owner might face. This coverage goes beyond standard pet health insurance, providing reimbursement and support for events like lost pets, owner emergencies, accidental property damage caused by your pet, and more.

Key benefits of the Pet Owner’s Assistance Package

Help when your pet goes missing

If your pet gets lost, the stress can be overwhelming. With this package, you can get reimbursement for lost pet advertising costs and even rewards offered for your pet’s safe return. We help you cover expenses for flyers, online ads, and other methods to bring your furry friend home, making it pet insurance that truly understands the reality of a lost pet.

Covered expenses include:

• Lost pet advertising
• Lost pet reward

Maximum payout of $500. Finder of the pet cannot be a relative, employee, or member of the household of the Member.

Emergency pet boarding if you’re hospitalized

If you’re suddenly hospitalized and can’t care for your pet, our Pet Owners Assistance Package steps in. We help cover the costs of pet boarding or pet care, so your pet is safe and looked after while you recover.

Covered expenses include:

• Emergency pet boarding
• Pet care if owner hospitalized

Maximum benefit of $500 and $25/day. Member’s hospitalization must be for a minimum of 5 days.

Property damage coverage

Sometimes, pets can cause accidental damage to someone else’s property. Our Pet Owners Assistance Package includes pet liability insurance to help cover costs if your dog or cat causes damage to a third party’s property.

Covered expenses:

• Property damage
• Pet owner liability

Maximum payout of $25,000. $500 deductible per each incident.

Cremation or burial coverage for pet death

Losing a pet is never easy, especially if it happens suddenly. If your pet passes away from as a result of an accident, this package helps with pet cremation or burial costs, so you can focus on saying goodbye without worrying about unexpected expenses.

Covered expenses:

• Pet cremation and burial
• Accidental pet death

Maximum benefit of $100. Must be an eligible accident or injury that resulted in the death of the insured pet.

Vacation and trip cancellation reimbursement

Because our pets are family, a pet emergency may mean you have to cancel your vacation or end your trip early. The Pet Owners Assistance Package provides reimbursement for travel or vacation cancellation due to a pet emergency, helping you recover prepaid, non-refundable travel expenses if your plans change because of your pet’s illness or hospitalization.

Covered expenses:

• Vacation cancellation fees
• Travel expenses

Maximum benefit of $1,000. Pet’s condition must require lifesaving medical treatment.

Why add the Pet Owner’s Assistance Package?

Adding the Pet Owners Assistance Package to your Trupanion policy means you’re prepared for more of life’s what-ifs. From lost pet recovery to emergency boarding, property damage liability, and even trip cancellation coverage, this rider gives you added confidence that you and your pet are protected in more ways than one.

 

Ready for extra peace of mind?

Contact us today to learn more about adding the Pet Owners Assistance Package to your Trupanion pet insurance policy.

Coverage and policy riders vary by state and province. Terms and conditions apply. See the policy for more information.