Any new accident or illness is eligible for coverage, including hereditary and congenital diseases. Additionally, all pets receive the same coverage regardless of breed — we have no breed restrictions or exclusions.
We don’t cover pre-existing conditions, including those that are already showing signs or symptoms prior to activation. Wellness or preventative care and spay/neuter are also not eligible for coverage. You can learn more about our coverage here.
You can also call us any time with your policy questions at
1300 328 042. We are here 24/7.